New Pedego Electric Bike Dealer in Ottawa

Pedego electric bikes are now available at Scooteretti in downtown Ottawa.  Find out why Pedego are North America’s fastest growing electric bike brand and take one for a test ride today!

Scooteretti – 258 Dalhousie Street, Ottawa – Ph 613.244.0000


How to buy a good electric bike

Trying to find the perfect electric bike can seem a little daunting.  There are so many options, specifications, and performance ‘claims’ to consider.  Probably the best recommendation we can make is to try as many different electric bikes as you can.  Test rides are so much more valuable than discussing potentially confusing specifications, and a great way to help understand what you prefer.   However, this article will briefly outline some of the key aspects of electric bikes and what to look for.

Support and Long-term Servicing

We’ve put this at the top of the article, even though it’s not specification-related.  An electric bike is a big investment and we think (if you can) buying it from a reputable local bike store is a very wise move. You will then have access to any help, advice or after sales service you may need. 

In a similar manner, we think it is a good idea to buy an established brand.  Not only is the quality likely to be much more consistent, they are also much more likely to be able to provide replacement parts years down the track.  We get almost daily queries from customers with ‘Brand X’ electric bike looking for a replacement battery, controller, etc. after the brand has disappeared.   A lot of brands have appeared and then disappeared after the first container or two is sold and the money has been made.  As with most things, you usually get what you pay for!


Make sure you ask what the warranties are for the various components on the bike.  Be aware that they can vary for different parts of the bike.  The length of the warranty is usually a pretty good indication of the quality of the bike and the company standing behind it. 


The battery is typically more than a third the value of an electric bike, so it’s obviously a key component to consider.  The most important factor is the quality of the cells in the battery and, as noted above, this is usually reflected in the warranty offered by the manufacturer.  Obviously you will have more confidence in a battery with a 2 or 3 year warranty than one with six months.

Pretty much every good quality electric bike now uses a lithium-based battery.  There are still a few bikes which use lead-acid batteries, but these batteries are much heavier and typically have a shorter range.  A couple of terms you will hear are ‘lithium-ion’ and ‘lithium polymer’ (or more correctly ‘lithium-ion polymer’).  The difference between the two is not particularly significant for the end user.  There is also a range of different lithium chemistries available.  Battery manufacturers will often quote a number of expected full recharge cycles for a battery, with numbers between 500 and 1,500 common, depending on the chemistry.  However, the biggest factor affecting the life of a battery is how well it is looked after by the owner.  This is another separate topic!  For those interested, here is a good (if slightly technical!) article on lithium battery care: 

In reality, you should expect a battery to last between 3 and 5 years if it is well maintained.  It is worth noting that a lithium battery will slowly lose its capacity over time, even if it’s not used.

Battery Voltage and Capacity

The two numbers you will normally hear to describe a battery are (for example) 36 volts (V) and 10 amp-hours (Ah).  Most electric bikes run on a 36V system, although both 24V and 48V systems are also available.  If you keep other major components of the bike the same, and increase the voltage, this gives you more power.  This is what 48V systems are usually about … more power!  However, as noted above, the best way to compare a bike is by doing a test ride as there are many other variables that affect performance.

The Ah number for a battery gives you an indication of its capacity.  Capacity is very important as this is one of the main factors in determining how much range you will get out of a bike (see range discussion below).  To calculate the capacity, simply multiply the volts by amp-hours to give you the number of watt-hours (Wh) in the battery, e.g. 36V x 10Ah = 360 Wh.  Again, if you keep everything else the same and doubled the battery capacity, you would expect double the range on a bike.

Make sure you get the capacity information as some manufacturers don’t advertise the (usually small) capacity of their batteries.  For example, going from a 36V 10Ah battery to a 36V 15Ah battery is a several hundred dollar value.

If you have the option to upgrade to a larger battery on a bike, for not too many dollars, we would generally recommend doing it.  Bigger capacity batteries last longer and will often be better value in the long term.  This is because of both the extra range per charge and also that they tend to operate in their ‘comfort zone’ more, which places less strain on the battery.



If you don’t feel comfortable on your bike, it is much less likely to be used!  Two aspects to consider are: how upright the riding style is; and classic versus step-thru frames.  The more traditional road bike or mountain bike has the rider leaning forward quite a bit.  A lot of people will find an upright riding style more comfortable, as is found in cruiser bikes and a number of ‘commuter’ bikes.  The only way to find out what suits your riding style is to try the bike.  Small changes in bike geometry can make a big difference to the feel of a bike.

If mobility is an issue, or you just like the style, a step-thru frame is definitely worth considering.  These are so much easier to mount and dismount than the classic straight-bar frame.


There are so many variables with motors that it isn’t really practical to go into any great detail in this article.  At the end of the day, the only way to check the performance and ‘feel’ of a motor is to ride the bike.  If possible, try and do a test ride to reflect the type of riding you are likely to do on a daily basis.  If you live in an area with steep hills, go and find a steep hill to test the bike on.  If you live in a flat area, it doesn’t matter so much about torque for getting you up the hills.  Overall quality and reliability are probably the most important factors for a motor, rather than the motor style.  Again, ask about the warranties and do some research online about the brand.

The power of a motor is quoted in Watts (W).  In general, the higher the ‘W’, the more powerful the bike will feel, but the less range you will get for a given battery capacity i.e. big motors use more juice.  However, as discussed below, the style of the motor can affect the actual power output for a motor i.e. all 350W motors are not created equal!  Also, there is a difference between peak power and the rated power e.g. a motor rated at 350W can have a peak power of almost double that.  Most manufacturers quote the rated power.

There are two main styles of motors used on electric bikes: the mid-drive (usually mounted around the front chain rings); and hub motors (either front or rear). The mid-drive motors typically apply force to the chain rings or chain. Hub motors apply force to the front or rear axle and are by far the most common style of motor.  Hub motors can be ‘direct-drive’ (where the motor rotates at the same speed as the axle) or ‘geared’ (where internal planetary gears allow the motor to spin at a different speed to the axle).  Hub motors can also be brushed or brushless.  Most hub motors have an internal free-wheel so the motor doesn’t cause drag on the wheel when it is at rest. Confused yet?

Without going into any great detail, some comments and considerations about motors are as follows:

  • Mid-drive motors usually have more torque for a given sized motor (i.e. they get you up the hill better);
  • Mid-drive motors can cause increased wear on the chain rings and chain;
  • A geared hub motor will typically have more torque and range than the equivalent sized direct drive hub motor e.g. a 350W geared motor can have more torque than a 500W direct drive motor;
  •  A direct drive motor is often quieter than a geared hub motor or a mid-drive motor;
  • The simpler a motor is, the less there is to go wrong with it;
  • Take manufacturers’ power and torque ratings with a grain of salt, although most are reasonably accurate;
  • Direct drive motors will often have a bigger diameter and be heavier than geared hub motors;
  • Front vs. rear hub motor position is really down to personal preference, and what you get used to.
  •  A bigger motor will typically have more power but have a lower range; and
  • A non-freewheel motor will create a slight drag when the motor is not engaged.


Range is probably the most common question we get asked about the bikes.  How far will it go on a single battery charge?  The answer is always .. it depends! There are so many factors that affect the range of a given bike such as: how often you stop and start (a big one!); hills; rider weight; tire pressure; temperature; wind; and how hard you are pedalling.  The bottom line is, be very wary of range values quoted by manufacturers.  Or at least find out the exact details of the ride that the range relates to.  We know from testing our bikes that the range on the same bike can vary from about 30km to over 100km depending on the riding conditions.

The most important specifications relating to range are battery capacity, motor size and motor type.  As a (very!) rough guide I have listed below some riding distances you could expect under ‘normal’ riding conditions i.e. some gentle up and down, a moderate amount of stopping and starting, and a reasonable level of rider input for pedalling:

·         36V 10Ah battery and a 350W hub motor – 45km

·         36V 16Ah battery and a 350W hub motor – 70km

·         36V 10Ah battery and a 500W hub motor – 35km

These distances can obviously vary an order of magnitude depending on conditions, but they might be useful as a rough ‘rule of thumb’ to compare against manufacturer claims.

The next question to ask is ‘how far do I need to ride on a regular basis?’  Be honest, how many people ride 40+km on a regular basis?  Remember, you will always be able to pedal the bike home as well!

Pedal Assist vs. Throttle

There are two main styles of motor engagement: pedal assist; and throttle.  With pedal assist, the motor engages only when the pedals are rotated, whereas the throttle typically engages the motor independent of whether you are pedalling.  Some bikes have both pedal assist and an independent throttle.  Which is best for you really comes down to personal preference.  However, we feel there is not necessarily as much difference between the systems as people typically think i.e. once you get used to any of the systems, it becomes second nature and you just ride around without thinking.  Also, as with anything, if you are used to one style then swapping to another can feel a bit strange or awkward.

A typical pedal assist system uses some form of sensor to determine pedalling is happening.  A torque sensor determines how hard you are pushing and gives a corresponding amount of power from the motor.  When these are done well, they usually give a more subtle assist effect than the ‘cadence’ option.  Be aware that a badly done torque sensor system can feel very ‘spongy’ and not very nice to ride.  With a cadence system, the sensor detects how fast the pedals are rotating and applies motor force accordingly.  Often, with the cadence systems you will get a bit more of a noticeable ‘whoosh’ as the motor engages (fun!).

With both torque and cadence sensor pedal assist systems you will normally be able to select different levels of pedal assist to give you more or less power.  Having a good number of different levels is useful to adapt to different riding conditions.

If you want or need to ride the bike without pedalling, you should ensure your bike has a throttle-only option. It is worth noting, that with a cadence sensor pedal assist bike, although you have to rotate the pedals to engage the motor, you don’t have to be pushing very hard at all.


There are not many truly light electric bikes around, and those that are usually sacrifice power and range.  This will probably change as battery technology improves.  Full-sized electric bikes will currently normally weigh in the order of 50 to 60lbs, with the weight of the battery and motor included.  If weight is a concern, you could consider smaller styles of electric bikes such as folding bikes.


If you are buying an established brand of electric bike, chances are it will have been tested to conform to the safety standards in your country.  If not, be aware.  A good indicator could be whether the bike components are established brand names (e.g. Shimano, Avid, Sram, etc.) or unknown brands.  If in doubt, ask the retailer whether the bike has safety certification.

Standard Bike Components

The quality of the standard bike components such as brakes, gear shifters, rims, etc. is also obviously important.  Your store should be able to advise you on the level of componentry on the bike. However, a good way to check is to look for non-electric bikes with similar componentry and see the price of those bikes.  Also, be aware that for the urban type of riding that is associated with most electric bikes you don’t really need top-end components i.e. you’re not doing a triathlon or mountain bike riding. Lower or mid-level components will usually suffice, if they are from an established brand.


We hope you found this article useful in finding your perfect electric ride.  In summary, the key points are:

  • If possible, buy from a reputable local store who know their bikes.
  • Buy a recognised and established brand.
  • Test ride as many electric bikes as you can.
  • Honestly assess the type of riding you will be doing day to day i.e. what’s important to you?
  • Which specifications and style suit you are down to personal preference.


Good luck!